Job: Application Support Analyst

Title Application Support Analyst
Categories Technology Permanent
Salary c£65k
Location Central London
Job Information

Harris Global are currently recruiting on behalf of one our industry leading clients who are looking for an Application Support Analyst to join their London office.

The successful candidate will provide 2nd line application support for a range of financial applications. This role will include shift work and out of hours support when needed.

Role responsibilities will include:

Check and monitor correct running of all applications and processes including start/end of business day checks.
Investigate and resolve application and business issues relating to applications and processes.
Resolve high priority issues under the direction of senior members of the application support team.
Develop full understanding of key applications/business functions.
Develop business or support reports using SQL and SSRS
Provide training and guidance to 1st line teams and provide additional support to this function when business volumes demand.
Improve and enhance application and system monitoring and alerting.
Perform application implementations and upgrades.

The successful Application Support Analyst will possess the following:

Financial business understanding ideally from working in the financial sector is highly desirable
Exposure/experience with Microsoft Dynamics
End to end application functionality knowledge; be able to demonstrate clear understanding of patterns of business activity, user journeys and application capabilities
Strong 2nd line application support experience
Experience with Microsoft server platform and SQL is desirable
Willingness to commit to periods of intense incident-resolution

For more information and a full job description then please apply.

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UK Address

Harris global Ltd.
Harris global Ltd.
3rd Floor,
One Croydon,
12-16 Addiscombe Road,
Croydon,
CR0 0XT

Tel: 020 3510 2999
Fax: 0208 712 6344

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