Job: Desktop Support Engineer

Title Desktop Support Engineer
Categories Technology Contract
Salary £150-180 per day (may be negotiable)
Location Cambridge
Job Information

Harris Global are currently recruiting for a Desktop Support Engineer to join our leading Pharma client in their Cambridge office. This is an initial 6 month daily rate contract with the likelihood of extensions.

Role responsibilities will include:

  • You will undertake the day-to-day front-of-house activities for Onsite Services.
  • In addition, the management of any IT equipment for Joiners, Movers and Leavers, and other key processes
  • Provide technical leadership in own specific area of expertise
  • Escalate issues in line with company processes to ensure customer demands are met
  • Communicate on complex issues to meet business and customer requirements to avoid escalations
  • Evaluate escalations and resolve appropriately to ensure customer demands are met.
  • Provide customer service to internal and external customers to ensure consistent experience.
  • Demonstrate an analytical and systematic approach to resolving complex problems and assignments
  • Perform routine administrative skills reliably
  • Demonstrate effective interpersonal, literacy and numeracy skills
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Harris global Ltd.
Harris global Ltd.
3rd Floor,
One Croydon,
12-16 Addiscombe Road,
Croydon,
CR0 0XT

Tel: 020 3510 2999
Fax: 0208 712 6344

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