Job: IT Support/Field Engineer

Title IT Support/Field Engineer
Categories Technology Permanent
Salary Market Rate + Bonus & Benefits!
Location East London/Essex
Job Information

Harris Global are recruiting for an IT Support/Field Engineer to join an industry leading organisation in the East London/Essex area.


Providing onsite and remote operational and preventative maintenance support of the companies IT systems.
Support will be provided to regional offices, along with construction sites and marketing suites within the geographical proximity. Also providing onsite and remote support to other regional offices, sites and suites when required by IT Management.
You will be responsible for identifying and resolving systems failures(incidents) completing service requests and carrying out preventative maintenance duties.
The role requires the support technician to work independently.
Surveys and undertakes the installation of IT equipment within sales and construction sites to agree standards. Provide 1st, 2nd & 3rd Line support.
Capable of following set processes, such as new starter and leaver requests, authentication processes, asset processes.
Prepare and test hardware including laptops, desktop, tablets etc.

Skills & Experience Required:

Excellent customer service skills
Microsoft or SDI Qualification
Site and Office support experience.
Experience working to tight deadlines
Effectively manage and schedule own workload.
Able to meet deadlines and provide solutions within defined SLAs.

IT Field Engineer, IT Support, Windows 10, Active Directory, MS Exchange, MS Office,IT Field Engineer, IT Support, Windows 10, Active Directory, MS Exchange, MS Office

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UK Address

Harris global Ltd.
Harris global Ltd.
Sunley House 4th Floor
Bedford Park

Tel: 020 3510 2999
Fax: 0208 712 6344

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