Job: Support Analyst

Title Support Analyst
Categories Technology Permanent
Salary c£30k
Location Newcastle, Tyne & Wear
Job Information

Harris global are currently recruiting for an experienced support professional to work within a 1st and 2nd line capacity for one of our industry leading clients in the Newcastle area.

Log and resolve incidents and requests that come via phone, e-mail, customer portal and customers in person. Providing excellent customer service, taking ownership of all incidents and requests, escalating where necessary.

Strong technical skills are a necessity in this demanding role where you will need to problem solve and fix issues swiftly.

The successful Support Analyst will possess the following skills and experience:

Multiple years’ experience in a support role
Windows OS
Experience working on a busy Service Desk
Excellent interpersonal skills
Knowledge of Microsoft Applications
Experience using image deployment tools (SCCM)

For more information and a full job description please apply.

Support Analyst, 1st Line, 2nd Line, Windows, Microsoft, Newcastle

Apply Now

Follow Us

Follow Us On Twitter
LinkedIn

UK Address

Harris global Ltd.
Harris global Ltd.
Sunley House 4th Floor
Bedford Park
Croydon
CR0 2AP

Tel: 020 3510 2999
Fax: 0208 712 6344

We pride ourselves on our reputation for quality & "nice people to do business with"
Trying to go that extra mile to deliver what you want