Job: Technical Account Manager

Title Technical Account Manager
Categories Technology Permanent
Location West London
Job Information

Harris Global are currently looking for a Technical Account Manager to join our global client in their West London office. The successful candidate will project manage the organisations platform roadmap and develop processes end to end from user story conception to feature delivery.

Responsibilities will include:

  • Stakeholder management of a number of large, global brands in conjunction with other members of the Account Management team, Product Owners and core Engineering teams
  • Meeting with stakeholders to understand their needs, including helping to steer them towards existing platform features.
  • Author User Stories for net-new platform feature requests.
  • Own project management and execution by maintaining client integration timelines, including helping to communicate priorities and commitments internally and externally
  • Champion customers internally by working directly with Product Owners to provide business and strategic context, helping determine product requirements and prioritisation
  • Defining core acceptance criteria for committed customer development requirements, including working with third party development teams and technical stakeholders
  • Reinvent core platform integration approach, including participating in developing a best practices model for third-party platform integrations and external documentation
  • Working with senior management to develop and maintain product roadmap

Skills will include:

  • 3+ years of Account and/or Project Management experience
  • Experience of working as a technical (non-development) contributor to an engineering led organisation
  • Experience working in software engineering/core digital product design
  • Strong analytical and problem-solving skills
  • Love of technology
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UK Address

Harris global Ltd.
Harris global Ltd.
3rd Floor,
One Croydon,
12-16 Addiscombe Road,
Croydon,
CR0 0XT

Tel: 020 3510 2999
Fax: 0208 712 6344

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