Croydon Harris global Ltd, 3rd Floor One Croydon, 12-16, Addiscombe Road, Croydon CR0 0XT
Senior Customer Engineer 2022-10-24 Harris Global are currently recruiting for a Senior Customer Engineer to join a multinational telecommunications company on an initial 1-year contract, working in their Bristol office. Harris Global 2022-11-24

Senior Customer Engineer

Bristol / contract / £150-180 per Day (may be negotiable)

Hollie Raeburn-ward

150 DAY

£150-180 per Day (may be negotiable)

GBP

contract

Harris Global are currently recruiting for a Senior Customer Engineer to join a multinational telecommunications company on an initial 1-year contract, working in their Bristol office.

Relational Skills:

  • Ability to deliver great customer experience in a very active environment and to be invigorated by constant personal interaction, sometimes this will be the all-important first impression
  • Strong communication skills that let you converse freely and comfortably with small groups as with individual customers
  • You're passionate about customer service and eager to share that passion with others
  • You're willing to learn and embrace Computacenter's service delivery approach
  • You have strong people skills - you're approachable, a good listener and empathetic
  • Clear communication and able to convey technical solutions to all levels of user
  • Adaptable to different scenarios (working alone/working in a team)
  • Strong interest in technology, and agility at learning new technologies Technical Characteristics
  • Able to understand user requirements and guide them towards a fix
  • Is familiar with today's technologies used in the workplace (Windows 7/10, Office 365, Teams VPN's, BYOD, OneNote)
  • Is willing to learn support of bespoke hardware/software used on customer sites
  • Is familiar with working to SLA's
  • Is familiar from logging requests/incidents as they come in (ServiceNow)

For more information, please apply now!