Harris Global are currently recruiting for a Senior Customer Engineer to join a multinational telecommunications company on an initial 1-year contract, working in their Bristol office.

Relational Skills:

• Ability to deliver great customer experience in a very active environment and to be invigorated by constant personal interaction, sometimes this will be the all-important first impression
• Strong communication skills that let you converse freely and comfortably with small groups as with individual customers
• You're passionate about customer service and eager to share that passion with others
• You're willing to learn and embrace Computacenter's service delivery approach
• You have strong people skills - you're approachable, a good listener and empathetic
• Clear communication and able to convey technical solutions to all levels of user
• Adaptable to different scenarios (working alone/working in a team)
• Strong interest in technology, and agility at learning new technologies Technical Characteristics
• Able to understand user requirements and guide them towards a fix
• Is familiar with today's technologies used in the workplace (Windows 7/10, Office 365, Teams VPN's, BYOD, OneNote)
• Is willing to learn support of bespoke hardware/software used on customer sites
• Is familiar with working to SLA's
• Is familiar from logging requests/incidents as they come in (ServiceNow)

For more information, please apply now!